More and more guests now book their accommodation online, whether travelling for business or leisure.
When potential guests discover your hotel on third-party booking sites, they often visit your own website
to learn more. Every hotel should make it quick and effortless for visitors to check availability, choose
their room, and book directly. Mainstay’s online tools help you convert those visitors into confirmed
reservations with a smooth, user friendly booking experience.
Direct bookings are not only more profitable; they also give you full control over the guest relationship.
Mainstay’s booking engine integrates seamlessly with your website, matching your branding and providing
real-time availability and pricing. Guests can book with confidence, and your team benefits from accurate,
instant updates within the PMS.
Because Mainstay is a hybrid on-premise system, your hotel continues to operate smoothly even with slow or
unreliable internet. When your connection is available, all online bookings synchronise automatically,
ensuring your PMS and website always reflect the latest availability.
Alongside direct bookings, Mainstay connects with over 150 online travel agents and distribution channels,
including major platforms such as Booking.com. This keeps your rooms, rates, and restrictions aligned
across the web, reducing manual work and helping you maximise occupancy without the risk of overbookings.
Mainstay Online provides a real time booking engine that works seamlessly with the Mainstay PMS, allowing
you to sell your last available room directly from your own website. Guests see live availability and
pricing, and every confirmed reservation is instantly reflected in your PMS.
Hoteliers can manage rates, inventory, and availability entirely within the Mainstay PMS. Two‑way
synchronisation ensures reservations flow automatically into the system without the need for manual data
entry. Mainstay uploads all essential information, including rooms, room types, tariffs, seasons, and
price groups. This means your online booking engine always stays up to date.
Every element displayed on the booking engine can be tailored to your hotel’s requirements, including room
photos, descriptions, confirmation messages, and terms and conditions. You can also offer a range of
optional extras such as chocolates, flowers, champagne, and more to enhance the guest experience and
increase revenue.
If preferred, our team can style the online booking page to match your existing website, creating a smooth,
consistent experience that feels like a natural extension of your brand.
Managing online distribution can be one of the most time‑consuming parts of running a hotel. With so many
channels competing for attention; from major OTAs to wholesalers, tour operators, GDS networks, and
metasearch platforms — keeping everything aligned manually is almost impossible.
Mainstay simplifies this entire process with a powerful, API driven channel management solution. From a
single system, you can control your availability, rates, and content across all your online channels.
Whenever you update your pricing or inventory in the Mainstay PMS, those changes are automatically pushed
to your connected partners, ensuring consistency everywhere your hotel is listed.
This real time synchronisation helps prevent overbookings, reduces manual workload, and ensures your guests
always see accurate information — no matter where they choose to book. It also gives you the flexibility
to adjust your distribution strategy quickly, helping you maximise occupancy and revenue throughout the
year.
With all your online sales channels managed from one place, Mainstay gives independent hotels the tools
they need to compete effectively in today’s digital marketplace, without adding complexity to daily
operations.
